Aistriu & COVID-19
WE'RE OPEN WITH MODIFIED BUSINESS HOURS
Hello Cycling Friends,
The COVID-19 virus is presenting all of us with challenges that most have never experienced.
Aistriu feels that our best course of action is to address these challenges with thoughtful and strategic actions to mitigate the risks. As a private transportation provider we will continue to support the community and maintain employment for the staff, Aistriu will remain open for modified business with reduced hours. We will continue to take additional precautions for you and your bike:
Under government mandate, our retail floor must be closed to the public, limited staff will be on hand to provide and meet the needs of our customers. We do have our online shopping available with our Click & Collect feature. Pickup or delivery options are also available.
Our Service Department will only be available until 5pm Tuesday and Thursday. We will also be offering an at home minor service option, as well as concierge pickup and drop off if necessary.
All desktops, counters, phones, payment machines are being disinfected multiple times daily. All surfaces such as doorknobs, handrails, chairs, phones, etc are being cleaned with disinfectant multiple times per day.
We are always happy to see you, but we have stopped shaking hands and replaced it with more smiles and actions to help you keep riding.
All bikes have the pertinent surface areas wiped down with disinfectant prior to the staff working on them and after the completion of service.
Aistriu will provide pick up/drop off in a controlled environment to be compliant with best practices.
We understand the above measures will not solve the issues at hand; however, they should provide some relief and address some concerns raised by customers and staff. Aistriu will continue to monitor the current status of COVID-19 virus and act accordingly with each new piece of information provided by the CDC.
Stay safe, don't panic and remember being outside and riding your bike is actually a good thing for you and your family.
FINALLY, don't forget to tag @Aistriusports in your social media posts showing you social distancing on two wheels!
The Aistriu Family