Return Policy

We at Aistriu want you to be happy with your product, and offer both return AND performance guarantees!

  • New, unused product can be return at any point within 90 days in condition you received it with original packing and manufacturer tags (if applicable).

  • Sale, clearance products are sold as final sale and are not eligible for return. Warranty and manufacturers defect policy still apply. 
  • We do not accept used items, For warranty events, please contact sales@aistriu.com

Returns Process:

  • With prepaid label:

    • Provide the necessary information and receive a return authorization (RMA) with attached label.

    • Print label and RMA, box the product, ship it out!

    • Once received, our team will access the product and issue refund. Price of prepaid label will be deducted from the amount of return. Please allow three business days to process your return from date of delivery.

    • Oversized, or freight shipped items do not qualify for prepaid labels.

  • Without prepaid label:

    • Provide the necessary information and receive a return authorization (RMA)

    • Write the RMA number on the exterior of the box.

    • Send Returns to: 931 S NJ-73, Marlton, NJ 08053